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Provider Directory               Managed Mental Health and Substance Abuse Program


Welcome to the Empire Plan's online Mental Health and Substance Abuse Directory.

This Web Search provides you with a list of Empire Plan network practitioners and facilities including alternate levels of care through Optum.

The information on this site is updated daily. If you have any questions about the provider information in this Directory, please contact us for assistance by calling The Empire Plan toll free number at 1-877-7-NYSHIP (1-877-769-7447) and press Option 3.

Optum provides this Directory for informational purposes only.

Optum has a large national provider network. If your provider is not currently in the Optum network, you may nominate your provider by calling The Empire Plan toll free number listed above. This Directory will be updated regularly as providers are added.

Applied Behavior Analysis Services (ABA)*

Specialists providing Applied Behavior Analysis Services for the treatment of Autism can be found under Clinician Search by specialty for independently-practicing Board Certified Behavior Analysts and under Facility Search by specialty and program for ABA Agencies. Please select Applied Behavior Analysis (ABA) for both specialty and program search parameters. Please be sure to call us at the toll free number at 1-877-7-NYSHIP (1-877-769-7447) and press Option 3 to verify benefits and eligibility and obtain appropriate authorization for these services before contacting the provider.


*ABA Providers must meet the licensure requirements as stated in the New York State insurance laws for coverage of ABA for diagnosis on the Autism Spectrum Disorder.


Facility Search

This Facility Web Search provides you with a list of Empire Plan network facilities through Optum. To find network facilities and alternate levels of care (ALOC) such as inpatient, residential, partial hospitalization, please click here.

Practitioner Search

This Practitioner Web Search provides you with a list of Empire Plan network practitioners including Psychiatrists, Psychologists, and Masters Level Counselors through Optum.

If you are searching for facilities or practitioners outside of New York State, please click here

1 . Search For
2 . You must select a state
3 . Enter only one of the following: City, Zip/Postal Code,
First & Last Name, or Group Name.

Search By City



Or Search By Zip/Postal Code



Or Search By Practitioner Name


Or Search By Group Name


4 . Narrow The Search
To select multiple items in a list, for Windows, Press and Hold the CTRL key, then select the items. For Macintosh, Press and Hold the Command key, then select the items.